Testimonials

Here’s what some of our customers say about our work.

Testimonials

“Just wanted to say a massive thank you to Dean for his help with my recent nightmare! I was doing a favour for a friend and needed an electronic power steering rack for her Ford Focus.  We ordered a replacement electronic steering rack from another local company via a recommendation and had nothing but problems.  The new rack was faulty and noisy, we then ordered and fitted a second rack and it was faulty again, same fault!  The technical department were very unhelpful and I was in a hole. I googled Electronic Steering Racks and found Power Racks Direct.  I called and spoke to Dean who was absolutely brilliant, clearly knew what he was talking about and knew exactly what we needed.  Offered a great delivery service to an agreed time slot and the delivery driver was right on time if not a bit early.  The technician fitted the rack and it works perfectly, no issues and no noises. I cannot recommend this service highly enough and won’t hesitate to use Power Racks Direct again in the future!  Thanks again.”

Wayne Ollerenshaw, Aftersales Manager, Volkswagen Van Centre Birmingham

 “For anyone thinking about using these guys, I strongly recommend them, very honest, gave me some helpful advice which literally saved me writing off a car. I only called to ask about a price on a pump and the car not being worth much I had to weigh up my options, the price quoted itself was fair, but I may have also needed a rack. The gentleman I spoke to certainly knew his stuff, knew about all the Ford bulletins off the top of his head and was so helpful that I felt obliged in writing this review to say he is a credit to the company. He gave me some amazing advice which helped my issue. Seriously, try them, they didn’t have to assist and went the extra mile to do so for no financial gain. I will defo recommend them as I provide tech support to a number of people in the trade. Well done and a well deserved review!!!”

Google review – AT Quantum Dynamics